All Systems Operational
Uptime over the past 90 days. View historical uptime.
Q Student Information System Operational
90 days ago
96.47 % uptime
Today
Internet/Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Jive Phones Operational
Other District Systems Operational
G Suite For Education Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Classroom Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
ACOE Internet Connection ?
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Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019
Q Outage for Important Patches and Updates Monday 9/16 from 5 to 6:30 PM
Completed - Updates completed successfully.
Sep 16, 18:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 PDT
Scheduled - Q will be down from 5:00 to 6:30 PM on Monday 9/16 for the installation of important patches and fixes. Please remember to log out of Q before 5:00 PM.
Sep 13, 12:22 PDT
Firewall Upgrade & All-District Network Outage Mon 9/23 8PM through midnight
Completed - This is being rescheduled; there is no scheduled outage for Monday 9/23.
Sep 16, 10:57 PDT
Scheduled - Our Alameda County Office of Ed (ACOE) will be performing important firmware upgrades to our NHUSD firewall on Monday 9/23/19 from 8:00 PM through 11:59 PM. At this time, all district (ESC, CEC, all school sites, all business offices) will be without internet access or phone access. Access to Q and most district systems will be down.
Sep 11, 12:29 PDT
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
ESCAPE Outage 9/11/19
Resolved - Trouble with ESCAPE has been cleared and it is back up and working normally. Thank you for your patience!
Sep 11, 08:57 PDT
Identified - ESCAPE (Finance and Payroll System managed by our Alameda County Office of Education) is currently down. They are working on the problem and will update us when they have more info to share.
Sep 11, 08:20 PDT
Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

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