All Systems Operational
Uptime over the past 90 days. View historical uptime.
Q Student Information System Operational
90 days ago
99.86 % uptime
Today
Internet/Network Connectivity Operational
90 days ago
99.77 % uptime
Today
Jive Phones Operational
Other District Systems Operational
G Suite For Education Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Classroom Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
ACOE Internet Connection ?
Fetching
Past Incidents
Dec 7, 2019
Firewall Upgrade & All-District Network Outage Fri 12/06 8PM through 1AM
Completed - The scheduled maintenance has been completed.
Dec 7, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 20:00 PST
Scheduled - Alameda County Office of Ed (ACOE) Network Operations staff will be performing important firmware upgrades to our NHUSD firewall on Friday 12/06/19 from 8:00 PM through 1:00 AM on Saturday 12/07/19. At this time, all district sites (ESC, CEC, all school sites, all business offices) will be without internet access or phone access. Access to Q and most district systems will be down.
Dec 3, 09:25 PST
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Youtube Live Streaming not working
Resolved - This incident was resolved Friday 11/22.
Dec 2, 11:26 PST
Monitoring - Update: Google Support is still working on this issue - but it does look like normal YouTube functionality is restored. We will monitor and update if this status changes, and will close the ticket out at the end of the day or when Google Support updates us. Enjoy Logan Live: http://logantv.net/home/?page_id=68
Nov 22, 08:13 PST
Update - This issue is still active. Google Support has confirmed that this is a "known issue" and it is not anything that we (at New Haven) did to cause or can fix this problem. They have added: "The (Google) Product Engineering Team is currently working on a fix for this issue. At this time, we still don't have an ETA on resolution but we will update you as soon as a fix is available."

Possible workarounds: Teachers and Admins who have access to computers with the Firefox or Safari or Edge browsers (NOT Chromebooks) can use these browsers and do not seem to be affected. Also, watching Logan Live or other live Youtube content after the live stream is over seems to work normally. Thank you for your patience.
Nov 21, 09:24 PST
Identified - Live streaming of almost all Youtube content (and some recorded content) produces the error: "Video unavailable; This video is restricted. Try signing in with a Google Apps account." Our Google Rep has confirmed that this is a Google problem and they are working on it. Will confirm when this is resolved.
Nov 19, 17:29 PST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

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