All Systems Operational
Uptime over the past 90 days. View historical uptime.
Q Student Information System Operational
90 days ago
99.86 % uptime
Today
Internet/Network Connectivity Operational
90 days ago
99.77 % uptime
Today
Jive Phones Operational
Other District Systems Operational
G Suite For Education Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Classroom Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
ACOE Internet Connection ?
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Past Incidents
Oct 20, 2019

No incidents reported today.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019
District-wide internet outage
Resolved - ACOE's provider, CENIC.org experienced an outage this morning, causing our service interruption. All systems have been back online and working normally since 9:14 AM. Closing this incident.
Oct 15, 11:40 PDT
Monitoring - ACOE has confirmed that connectivity has been restored. Will continue to monitor until all systems are stabilized.
Oct 15, 09:22 PDT
Identified - Confirmed that the outage is at the County office and multiple districts are down. County Network Ops are working to resolve the issue and we continue to monitor. Will update when more info is shared.
Oct 15, 08:47 PDT
Investigating - We are seeing an outage at our New Haven connection to the internet at the Alameda County Office of Education and are investigating. We are hearing that many other school districts are also currently down.
Oct 15, 08:02 PDT
Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Scan-to-email functionality down, district-wide issue
Resolved - Issue resolved and all systems are back to normal.
Oct 11, 22:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 12:34 PDT
Investigating - We are currently investigating an issue with SMTP traffic. This is most commonly used in the scan-to-email function of most scanners or multi-function printers. This is a district-wide issue.
Oct 11, 11:32 PDT
Oct 10, 2019
Brief (under 30 minutes) all-district phone, internet, and wifi outage tonight 10/10 at 5PM
Completed - The scheduled maintenance has been completed.
Oct 10, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 17:00 PDT
Scheduled - We need to move our servers and network equipment off generator power and re-connect to normal electricity. This will cause about 30 minutes of downtime and should be complete bu 5:30 PM.
Oct 10, 12:07 PDT
Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

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