Q Web is down

Incident Report for New Haven Unified School District

Resolved

Found and resolved configuration problem on Q web services load balancer server; tested; all systems restored and operational.

Posted Jul 20, 2019 - 15:08 PDT

Identified

We've identified the problem as a failed load balancing server and are working with the County Office to restore the server software from backup. I will update again as soon as we have an ETA. Thank you.

Posted Jul 17, 2019 - 12:04 PDT

Investigating

Q Web is currently down. We are investigating the cause right now and will update again as soon as we know more.

Posted Jul 17, 2019 - 11:01 PDT