All Systems Operational
Internet/Network Connectivity Operational
90 days ago
99.22 % uptime
Today
Q Student Information System Operational
90 days ago
99.22 % uptime
Today
Jive Phones Operational
G Suite For Education Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Docs Operational
Google Apps Calendar Operational
Google Apps Classroom Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Clever Operational
Clever District Administration Dashboard Operational
Clever Apps Dashboard Operational
Clever Single Sign-On Operational
Clever Data API Operational
Clever Events API Operational
Zoom Operational
90 days ago
100.0 % uptime
Today
Zoom Zoom Meetings Operational
90 days ago
100.0 % uptime
Today
Zoom Web Client Operational
Zoom Zoom Video Webinars Operational
Other District Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
ACOE Internet Connection ?
Fetching
Past Incidents
Jun 20, 2021

No incidents reported today.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021
Resolved - This incident has been resolved.
Jun 15, 12:41 PDT
Monitoring - We've found a problem with our software deployment system and have re-applied an install of the latest version of Chrome. Everyone who has experienced this problem should have automatically received the re-install of Chrome. We will continue to monitor. If you still do not have Chrome re-installed by now (and were affected by the problem), please put in an ITOP request at https://itop.mynhusd.org/
Thank you!
Jun 15, 10:31 PDT
Investigating - We are currently investigating an issue that appears to be affecting some (not all) people using Windows computers. Chrome presents a pop-up advising that the shortcut has been removed, then Chrome cannot be found on the computer. We are troubleshooting at this time.
Jun 15, 09:28 PDT
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 18:00 PDT
Scheduled - Important outage alert from our ACOE Datacenter Staff:

The ACOE Network team will be upgrading the hosted Palo Alto Networks Firewall to version 10.0.x. This upgrade will occur on Friday 6/11/21 6:00 pm until 11:00 pm. This will cause a disruption to the internet connection for ACOE and all school districts that use the hosted firewall service.

Internet access will be down for all New Haven Sites at this time.
Q Web and all other systems will be down at this time.
Jun 8, 13:25 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 PDT
Scheduled - Important outage alert from our ACOE Datacenter Staff:

Comcast will be performing maintenance on our CENIC circuit on 6/11/2021 starting at 12AM and ending at 6AM. We have been notified to expect the circuit to be down for the 6-hour maintenance window.

Internet access will be down for all New Haven Sites at this time.
Q Web and all other systems will be down at this time.

ACOE is unable to reschedule the maintenance so please be prepared.
Jun 8, 13:22 PDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.