New Haven Unified School District

All Systems Operational

About This Site

Welcome to the New Haven Unified School District Systems Status Page provided by Technology Services. This is our communications platform to indicate known system problems in real time. Please SUBSCRIBE TO UPDATES (above) for email or SMS text of system alerts as they happen.

Uptime over the past 90 days. View historical uptime.
Internet/Network Connectivity Operational
90 days ago
98.82 % uptime
Today
GoToConnect (AKA Jive) Phones Operational
90 days ago
98.82 % uptime
Today
G Suite For Education Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Classroom Operational
Clever Operational
Clever District Administration Dashboard Operational
Clever Apps Dashboard Operational
Clever Single Sign-On Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Other District Systems Operational
Incident IQ Platform Status Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Canvas (Instructure) is down (all schools) 5/07/26 1:45 PM
Resolved - Canvas is back online and the connection to Aeries has been restored as of Saturday. We are still doing some testing but at this point it looks like we are back to where we were before the 5/07 outage. Closing this incident. If you have any further Canvas or Aeries problems, please create a new Incident IQ ticket. Thank you!
May 10, 13:47 PDT
Monitoring - Canvas is back online and out of "maintenance mode". This outage 5/07 was to remediate identified unauthorized page changes most likely performed by hackers. There were no risks to students or staff data in this event (as opposed to the ongoing investigation around the hack event and potential data breach that happened at the end of April). While Canvas is back online, some integrations - like Aeries, Renaissance, possibly others) are currently paused by the providers. This means that some data from/to Canvas may be out of date (things like new students being added in Aeries or Grade Passback would be at least 1 day old at this point). More info will be shared as it becomes available.
May 8, 07:05 PDT
Identified - Canvas is down and the vendor (Instructure) is investigating. When we hear more info, we will share it. Also you can check here for up-to-the-minute updates: https://status.instructure.com/
May 7, 13:56 PDT
May 9, 2026

No incidents reported.

May 8, 2026
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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