New Haven Unified School District

All Systems Operational

About This Site

Welcome to the New Haven Unified School District Systems Status Page provided by Technology Services. This is our communications platform to indicate known system problems in real time. Please SUBSCRIBE TO UPDATES (above) for email or SMS text of system alerts as they happen.

Uptime over the past 90 days. View historical uptime.
Internet/Network Connectivity Operational
90 days ago
99.35 % uptime
Today
GoToConnect (AKA Jive) Phones Operational
90 days ago
99.35 % uptime
Today
G Suite For Education Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Classroom Operational
Clever Operational
Clever District Administration Dashboard Operational
Clever Apps Dashboard Operational
Clever Single Sign-On Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Other District Systems Operational
Incident IQ Platform Status Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 1, 2026

No incidents reported today.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
[District-Wide] Student Chromebook Filtering Problems - many legit sites blocked 1/29/26 7:40 PM
Resolved - Problems cleared as of 4:00 PM today. Closing this alert.
Jan 30, 16:34 PST
Monitoring - We have been told that this issue is resolved but will continue to monitor for problems for the rest of the day.
Jan 30, 13:48 PST
Update - Securly is reporting that fixes are being deployed across all their customers. We have not received an "all clear" message yet, but we are seeing a huge improvement in how our student web access is being processed. The student Chromebook experience should be close to normal at this time. Will update more when we get confirmation from Securly Support, or if we see different behavior.
Jan 30, 09:58 PST
Identified - We are seeing Securly filtering (web filter on student Chromebooks) incorrectly blocking many legitimate websites such as Canvas, IXL, Edgenuity, YouTube, more. We have reported the problem to Securly Support as an URGENT problem. We are hoping that this is resolved before start of school on Friday 1/30. Please note that this problem started after hours on Thursday night, while students may have been trying to work on homework.
Jan 29, 22:00 PST
Jan 29, 2026
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
[District-wide] Planned server maintenance & possible minor outage Sat 1/24 1-4 PM
Completed - The scheduled maintenance has been completed.
Jan 24, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 13:00 PST
Scheduled - Technology Department Staff will be doing important system upgrade work to our Microsoft Active Directory (AD) infrastructure on Saturday 1/24 from 1:00 to 4:00 PM. We expect minor internet outages of less than an hour during this time. Phones should not be affected.
Jan 24, 07:40 PST
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

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