New Haven Unified School District

All Systems Operational

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Welcome to the New Haven Unified School District Systems Status Page provided by Technology Services. This is our communications platform to indicate known system problems in real time. Please SUBSCRIBE TO UPDATES (above) for email or SMS text of system alerts as they happen.

Internet/Network Connectivity Operational
90 days ago
99.35 % uptime
Today
GoToConnect (AKA Jive) Phones Operational
90 days ago
99.35 % uptime
Today
G Suite For Education Operational
Google Apps Gmail Operational
Google Apps Calendar Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Apps Sheets Operational
Google Apps Slides Operational
Google Apps Classroom Operational
Clever Operational
Clever District Administration Dashboard Operational
Clever Apps Dashboard Operational
Clever Single Sign-On Operational
Zoom Operational
Zoom Zoom Meetings Operational
Zoom Zoom Video Webinars Operational
Other District Systems Operational
Incident IQ Platform Status Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 13, 2025

No incidents reported today.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - All reported issues are cleared. ATT reported the fiber repaired and tested as of 5:55 AM this morning.
Dec 2, 08:27 PST
Monitoring - As of 10:00 PM Mon 12/01, we can see that Eastin's network has been reconnected to the rest of the District, and internet and phones are back online. We have not received an "all clear" notice from ATT yet, so there may still be ongoing work, but at this time we are seeing services restored and we will continue to monitor for Tuesday morning.
Dec 1, 22:13 PST
Update - We are still down at Eastin Elementary and are waiting for better updates from ATT Support.
Dec 1, 13:54 PST
Update - The Eastin outage is part of a larger fiber outage that ATT is already working on. At this time, their best ETA is 1:00 PM today. Will continue to watch this and update as the work progresses.
Dec 1, 08:36 PST
Identified - The ATT fiber connecting Eastin Elementary to our NHUSD network is down and we are troubleshooting. At this time there is no internet access or phones at Eastin.
Dec 1, 08:22 PST
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.